Display based on Specified Commercial Transaction Law

■ Shop name

onegram chang

■ Distributor
Kiro Co., Ltd.

■Sales manager
Michiko Kinoi

■ Location
2-8-2 Ebisuminami Kyoden Bldg. 2F, Shibuya Tokyo Prefecture

■ commodity price
Each product is displayed at the price including 10% tax.

■ Necessary charges other than product price
Shipping fee: Free for Japan and overseas

* Consumption tax is included in all product prices (tax included).

■ Payment method and payment time
・Credit card (VISA / Master Card / American Express / JCB)
・Apple Pay
・Google Pay

■ Product delivery time
After purchasing the product, we will ship the product within 5 business days after confirming the payment.

■ delivery method
home delivery

■ About returns and exchanges
Please note that as a general rule, we cannot accept returns or exchanges due to customer preferences. Returns and exchanges due to initial defects are only accepted within 7 days after the product arrives. We will bear the shipping fee for exchanging defective products. If you wish to return or exchange an item, please be sure to contact us in advance. If the product is returned without contacting us in advance, we will refuse the return or exchange. Please note.

■ Cancellation
Please note that as a general rule, we cannot accept cancellations of orders due to customer convenience. In addition, we cannot accept order cancellations after shipment preparations (after the order confirmation email sent from our shop) has been sent.

■Contact point
Email: info@chi-rho.com
Reception hours 10:00 to 18:00 (Monday to Friday)
Excluding Saturdays, Sundays, public holidays, and year-end and New Year holidays
* Regarding the phone number, we will contact you without delay if requested at the time of inquiry.