CHI-RHO Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of protecting the personal information of our customers and complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act").
1. Management of personal information
Information that can identify a specific individual by name, date of birth, or other description contained in the information (can be easily compared with other information,
Including those that can identify a specific individual. ), or any information that includes an individual identification code.
2. Collection and use of personal information
We will collect and use personal information only within the scope for the following purposes.
The collection and use of personal information by our company is based on the voluntary provision of the customer, and when the customer provides personal information,
The customer consents to the use of personal information by the Company in accordance with this policy.
・Necessary work to deliver ordered products
・Provision of information deemed useful and necessary to customers, such as information on new products
・Inquiries and confirmations from our company that are necessary for business execution, and collection of opinions for service improvement
・Surveys conducted to refuse the use of those who attempt to use the Company for fraudulent or unreasonable purposes
・Improvement of services and security provided by the Company and its business partners
・Responding to various inquiries
3. Provision of personal information to third parties
We will not provide personal information to a third party without obtaining the prior consent of the customer, except when disclosure is permitted under the Personal Information Protection Law and other laws and regulations. However, the following cases do not fall under the provision to third parties specified above.
(1) When the shop provides personal information in conjunction with entrusting all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
(2) When personal information is provided due to business succession due to merger or other reasons
(3) In case of joint use based on the provisions of the Personal Information Protection Act
4. Supervision of subcontractors
We may provide part of personal information to external contractors in the course of business such as providing products and services to customers.
In that case, we will manage the subcontractor so that it handles personal information appropriately.
5. Disclosure of Personal Information
When a customer requests disclosure of personal information based on the provisions of the Personal Information Protection Law, we will disclose it to the customer without delay after confirming that the request is from the customer himself/herself. (If the relevant personal information does not exist, we will notify you to that effect.)
However, this does not apply if the shop is not obligated to disclose it under the Personal Information Protection Law or other laws.
In addition, personal information may be disclosed to the settlement company for identity verification, billing destination confirmation and credit investigation at the settlement company.
6. Management of personal information
In order to prevent leakage, loss, damage, etc. of personal information, we have appointed a person in charge of personal information protection management, and strive to ensure sufficient safety protection.
In addition, we will properly manage personal information entrusted to us to keep personal information accurate and up-to-date.
7. Safety measures for personal information
We take thorough security measures to ensure the accuracy and safety of personal information.
8. Change of Purpose of Use of Personal Information
The Company may change the purpose of use of personal information within the scope reasonably recognized to have relevance,
In case of change, we will notify the customer or publish it.
10. Inquiry, correction or deletion of information content
If you wish to inquire, correct or delete the personal information you have provided to us, we will
After confirming that you are the person in question, we will respond promptly within a reasonable range.
11. Continuous improvement